Fifteen months after shutting down, Shyp is gearing up for launch again. The startup tweeted today that “we’re back! We are working hard to rebuild a shipping experience like no other. Before we start operations again, we’d love to hear your feedback on this quick survey. We look forward to working with you and can’t wait to change the future of shipping! “
We are back! 🥳 We are working hard to rebuild a shipping experience like no other. Before we start operations again, we’d love to hear your feedback on this quick survey.
We look forward to working with you and can’t wait to change the future of shipping! Https: //t.co/VqyxGOMrIG
– Shyp (@shyp) June 14, 2019
Most of the survey questions focus on online purchase returns, asking how easy or difficult it was to package the product for return, print the prepaid label, purchase shipping, or ship the product. The last question offers a hint as to the direction that Shyp’s reboot could take, asking, “When returning a product, how likely would you be to use a service that picked up and shipped the product instead of having to ship it yourself?”
Shyp’s website does not say when it will return or what services it will offer, but it does mention that Shyp rebooted in January 2019 under new management and is backed by angel investors “with plans to disrupt the industry with what it does best: cut Technology. state-of-the-art and superior customer experience. “
Once one of the most popular on-demand startups, Shyp closed its doors in March 2018 after lacking goals to expand to cities outside of San Francisco. When it first launched in 2014, Shyp initially offered an on-demand service for just about anything customers wanted shipped, charging $ 5 plus postage to collect, pack, and take the item to a shipping company. Finally, it introduced a price tier in 2016 when trying to find new approaches to its business model, before closing two years later.
If the new Shyp focuses on making online returns easier, it will bring back one of its most popular services. The company expanded to online returns in 2015 after realizing that many customers used the app to return products they had purchased online.
TechCrunch has emailed Shyp for more information.
