Repairing the screen of a Galaxy S10 or S10 Plus will be more expensive than its predecessors.
Csar Salza / CNET in Spanish
The Galaxy S10 and S10 Plus first released the technology of Qualcomm ultrasonic fingerprint sensor, According to the chip maker, it is able to detect your fingerprint despite the polluting conditions between your finger and the screen. This sounds great, however, the technology could be to blame for the replacement and repair of the panel in case you break it is more expensive than it already was.
When we asked Samsung about the price of changing a broken screen for the Galaxy S10 or S10 Plus, the company gave no answer. On the website for the United States we can see the price of the change in all available models, but not in the most recent ones.
Therefore, to obtain the official information that Samsung gives customers, call 1-800-Samsung, the company's technical assistance line. We ask the price of the screen repair, giving the IMEI of the Galaxy S10 and S10 Plus models available for testing in writing.
The person on the other side of the line confirmed the value to change a broken screen of a Galaxy S10 or S10 Plus: US $ 269.64 for the smaller model and US $ 291.19 for the larger one, including taxes.
The price to change the screen of the previous models according to the Samsungera Web site of US $ 237.62 (US $ 219 without taxes) for the Galaxy S9, US $ 248.47 (US $ 229 without taxes) for the Galaxy S9 Plus and US $ 259.31 (US $ 239 without taxes) for the Galaxy Note 9. This page for the United States indicates that taxes are not included in the original price and that the service sent to the repair center is paid by the company.
Thus, the cost of repairing the screen of the Galaxy S10 and S10 Plus is almost US $ 30 more expensive compared to the S9 and S9 Plus models. Until this generation, the price had remained stable, the exchange price being the S9 Plus, the same as the S9 Plus, for example.
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Why is it more expensive to repair the screen of the Galaxy S10?
There are several reasons that may force Samsung to raise the price of repairing a broken screen of the Galaxy S10 and S10 Plus. On the one hand, we have that the S9 and S9 Plus had smaller screens (5.8 and 6.2 inches), although the S8 and S8 Plus were also lower, and the price on both models was the same.
If it is not the type and size of the screen, there are other reasons that could be pushing Samsung not only to increase the price of changing the screen of its new phones, but also the general price of them that this year is more expensive than the past, of US $ 899 and US $ 999, respectively for the S10 and the S10 Plus.
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Qualcomm, the manufacturer of the ultrasonic fingerprint sensor of the Galaxy S10 and S10 Plus, explains on its website that this technology "lives below the surface of the phone's screen". Although the company did not respond to a request for comment, We had already met through iFixit that the fingerprint sensor is practically amalgamated to the panel, which makes it more difficult to repair.
Goodix, manufacturer of optical fingerprint sensors and sensor provider of the Huawei P30 Pro and many other Android cell phone models, told CNET in Spain that Samsung phone repair could be more complex because Qualcomm's ultrasonic sensor requires be glued to the screen in the manufacturing process, which increases the overall costs of the device, and that when changing the screen, it should also be changed in most cases.
Neither Samsung nor Qualcomm were available for comment.
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